DO

• Do read the Help, FAQ and 'Do's and Don'ts' before filling out either the online or paper application. You must check the 'Yes' box in order to proceed further.

• Complete and fill out everything in Section 1 of the application before proceeding further.

• Complete and fill out applications within 3 months of to the policy renewal date. If the entry is attempted beforehand, it will fail and not get processed.

• Have available and fill out the policy number as it appears on the policy information page including alpha and numeric characters, with no spaces or punctuation marks. It is necessary that you have the required policy number. Otherwise, the system will not find your policy and you will not be able to proceed.

• Complete and fill out hours if you entered wages next to a classification code. Hours are required for all eligible classification codes for your risk.

• Do double check the online application's figures before submitting. Once submitted for processing, you cannot go back to make corrections.

• Do use 3rd quarter wages and hours of the calendar year (July, August & September) only.

• Do use the proper payroll cap for the quarter (Please refer to the instructions for the proper payroll cap).

• When you are instructed to retrieve your worksheet online, you will need to type the password exactly how it was provided to you.  The password is case sensitive, so it is recommended that you cut and paste it from the email that was sent to you.

• When you receive your CPAP credit and worksheet, send it immediately to your insurance carrier in order to ensure that the credit is received and added to your policy. Although the Rating Board will also send the worksheet to the insurance carrier, it is possible there are different contacts.

• Your worksheet is accessible for 6 months from the date of entry/submission. After 6 months the worksheet is removed from our system.

• Do send a copy of the credit worksheet result to all that need to know of the credit. The person completing the application online will get a user name and password, which is used to obtain the credit and worksheet. It is that person's responsibility to provide the credit worksheet result to all necessary and appropriate people.

• For example, do send a copy of the worksheet to:
  • The insured and insurance carrier if you are the broker filling out the application
  • The broker and insurance carrier if you are insured filling out the application
  • The insured and broker if you are the insurance carrier filling out the application
    
    
• If you enter an application and receive a 0% factor, please check your figures to see if you need to re-enter or fix what was previously submitted. If a correction is needed, you must send in a paper reapplication.

DON'T

• Do not leave anything blank in Section 1. This section must be filled out entirely; otherwise you will not be able to proceed.

• Do not fill out applications more than 3 months prior to the renewal. If you attempt to do so, the entry will fail because the experience modification (mod) would not yet be available for the renewal policy.

• Do not enter information for Executive Officers if they are excluded from coverage.

• Do not leave the 'hours' field blank if you indicated wages. Hours are now required for all codes including non-eligible codes.

• Do not send the application to the Rating Board once you have completed the entry online. It will not be accepted without a letter and explanation for the reason for the request.

• Do not contact the Rating Board after entering the application online.You will be sent an email which contains your user ID and password once the application has been accepted. Retain your password and user id, as they are required for retrieving and obtaining your credit and worksheet.

• Do not attempt to re-enter an application. Upon completion of the online entry of your application, you will get a user ID and password which is an acknowledgement that your application is accepted. The system will reject subsequent entries.

• Do not enter information for a classification code that is not related to your business.

• Do not enter information for a valid classification code for your business if there is no payroll and hours in that quarter. Do not enter zeros as they are not acceptable. Simply omit that particular code during entry.

• Do not ask the Rating Board to forward the credit worksheet result if the application was processed online. It is the responsibility of the person completing and filling out the application online to forward the credit worksheet result to the appropriate and necessary individuals.

• Do read the Help, FAQ and 'Do's and Don'ts' before filling out either the online or paper application.

• You must fill in all required fields. The Rating Board will not fill in required fields which are left out or blank.

• Only report 3rd quarter wages and hours (July, August & September) of the calendar year.

• Executive officers are to be listed separately and indicate that they are executives. The hours to enter in this case will always be 520 hours.

• Provide the correct effective date and carrier. Refer to your WC policy. If you indicate an effective date and carrier which cannot be found in our system, the application will fail to process.

• Apply the proper payroll cap for commercial work only. Check the instructions for the proper payroll cap.

• Have available the complete policy number including both the alpha and numeric characters.

• Check the application for completeness and accuracy prior to submitting or entering data online.

• Results are provided to the insured, authorized representative and the known active carrier. If you are the insured or authorized representative, send the result to the underwriter at your insurance company. The Rating Board will also automatically send a copy to the carrier, but be aware that the specific contact could be different and could then cause a delay in receiving the credit.

• Do not keep resubmitting the same application. If you do the system will reject it saying one already exists.

• Do not use hourly or weekly wages. Only 3rd quarter wages and hours of the calendar year are to be used.

• Do not send incomplete applications. It is your responsibility to submit a complete application.

• Do not include Executive Officers if they are excluded from the policy.

• Do not leave the 'hours' field blank. If you have a classification code with wages, you must indicate the hours.

• Do not contact the Rating Board if you are not the authorized contact for the insured. A Letter of Authority is needed on the insured's letterhead for any other unauthorized contact.

• Do not expect a credit to be processed if it is not received within the proper timeframe (no later than 6 months prior to renewal for paper applications, and 3 months prior to renewal for online applications).